Matt H was very polite, professional, and knowledgeable.
Very impressed with Mike Fereday. The men did an excellant job & were very professional. Thank you very much.
Thank you for coming to our rescue, when it was so hot. Jeremy – excellant service very pleasant & professional.
Aaron did a great job on Sunday. Wanted to let Mike know this has renewed his faith in the company. Thank you.
Jeremy was very polite & knowledgeable, had a great attitude. Very pleased and appreciated attitude and workmanshiop it is hard to find these days.
Tim, Thanks for going to bat for me with Lennox. I really appreciate you going above and beyond my expectations. Blessings to you!
I can’t begin to tell you how much I appreciate what your “Team” did for me. Mike Fereday’s went far above and beyond to get my business back open. I can’t THANK YOU enough.
K9 Playhouse Connie Apling
Kevin, I just wanted to let you know that all three guys that worked on putting our new furnace in yesterday were professional and overall great people. They went above and beyond from a customer service standpoint and that is something that is hard to find anymore. I personally would recommend your organizaion to anyone in the future and have nothing but great things to say about the process from start to finish. Thanks again and have a great rest of the week.
They were wonderful, they sent in my rebates for me and were very professional and helpful in every part of the installation. I heard from a lot of people that they were the best, and now I know from my experience. I would refer them to my friends and family anytime. Thanks.
Kevin was very helpful when we were in the market to replace our older Carrier units. He was very honest & after the installation was complete, it reassured us that he was an honest businessman. The 2 installers were great & after they had went through the instructions on the new units with us, I knew right away we had made the right choice. We can’t wait to try out the central air next summer
EXCELLENT service guys, great at explaining the details and listen to us. Next day service, WOW, in this heat. It would be a pleasure to refer the business to other people whom need air-conditioning services.
Everyone was knowledgeable about their product and installation. We were very happy with the crew that worked at our house-very friendly and polite. THANKS for all the hard work. We are enjoying our new air conditionners and look forward to using the new furnace when the temperature drops.
Steve & Mary Citta
I just want to take this moment to give you a thumbs up and to say thank you for your fast response in replacing my 25 year old Lennox AC. Plus doing it at a very resonable price. And most of all I want to say thank you to your crew that did the work, “Thank you Aaron & Doug” you did a great job, you did clean and neat work and you both were all around pleasant to have at my home. In closing I want to say I will not hesitate to give your company name to anyone who may need your services. Best Regards to you and the folks who work for and with you.
We recently installed Sanuvox UV System in our home. Our goal was to improve the indoor air quality of the house as we have family members with allergies and asthma. Also, having pets, we are sensitive to pet odors when guests visit. It’s pretty hard to believe unless you experience it for yourself, but we noticed a difference in the air quality and purity in our home within hours of installation! Odors were eliminated and the air felt cleaner and purer.
I would recomment this air purification system to anyone looking to improve the indoor air quality of their home. Thank you Mike Fereday Heating & Air for this great suggestion!
A great experience….I will refer Mike Fereday and Co. to anyone and everyone. Thanks!
I was very impressed with the down to earth, honest and professional service and consultation I received from not only Tim Fereday, but by the installers. I would and will recommend them to everyone in the future. I couldn’t ask for a better experience, and am very satisfied. I had their competitors give me quotes and had a bad feeling from all of them when they left. When Tim Fereday came, as soon as he walked out the door I knew I couldn’t go wrong with having them do the work. I could sense that it was not just about getting a sale and up-selling (like the other companies), but more about being honest and sincerely trying to help. Again, I couldn’t have asked for anything better and thank them for everything!!!
We’ve never had work done by Mike Fereday but I knew they were a Lennox dealer. I called the shop and the lady who answered told me they could have someone out in an hour. Wow, I’ve never had a company be able to respond so promptly. The service tech arrived on time and was very thorough in his examination of our system. There are a lot of techs that we’ve had work on our heating/cooling systems that I’ve been somewhat leery of. The gentleman from Mike Fereday was honest, trustworthy and did what he said he would do. I will now ONLY use Mike Fereday for our house. Thank you.
I stopped in at Mike Fereday Heating & Air Conditioning to check out there products and set up a time to come to my house Kevin Fereday was in the office. He said lets go out to the house now and take a look. He came out answered all my questions and gave me a bid on the spot. I was very impressed. They did a great job on the install as well. I wanted a great product and great service and that is what I got. Thank You!
Kevin M Gaul
We had an emergency furnace situation. The Lennox Dealer was at my home within 1 hour. The old furnace had to be replaced and the replacement furnace was installed the following day. Great Service!
Thank you so much for putting in the temporary furnace for me. It sure has kept the house warm. Many times thank you for the nice men who put it in. Also getting the snow out of the way. Hope to get a furnace soon.
The crew, customer service, the bid provider etc were nothing but professional, helpful and curteous. I would recommend them to anyone who I know that is thinking of having a furnace/air system installed.
We want to thank you for all you have done for our family. The last 15 months have been extremely hard, but knowing there are people in the community like you and your courteous staff is a huge blessing and relief for us.
Ian is comfortable at home – he cannot regulate his body temperature, so often he needs the heat on during the warmest days. He is humbled by everything that has been done for him.
Steve, Sue, Ian, Nicole S. and Emerald Ralston
Mike is a man of his word. We have had some difficulty getting our units to run smoothly through winter and summer. He continues to provide us professional and courteous service until we are satisfied.
Mike Fereday went out of his way to help me! Just awesome.
Just wanted to thank you for not only installing a new Water Heater for my wife and I but for working so quickly, friendly and professionally despite the “flood” of calls following last weeks heavy rains. You could have easily brushed us aside or given up on our water heater problems (as it took 2 days to look at with no luck) but even went as far as not charging us for the 2nd day of looking at it. Your team of technicians were great and I feel that our job was top priority. No matter how long we decide to stick around Waterloo my wife and I are very grateful to have hired you for the job. We look forward to working with you again!!
I could not have found a more knowledgeable conscientious and accomodating dealer. They are the best and I recommend then again and again. I have already sent people to them!!
Thanks for coming out so promptly. I can always rely on your company!
Kathy Scaturro-Hot Heads Beauty Shop
I can’t believe they finished in one day! There was so much work that needed to be done. They called in “reinforcements” in order to get finished and before I knew it, CFU was inspecting. They made the process totally painless. I’m looking forward to seeing how much we save in utilities by having a new system and to the change in comfort level, expecially in the summer.
Jim Boyland & Glenda Wilson
On Tuesday 12/8/2009 at about 10pm I found that I wasn’t getting any heat in our house, so I called your office in hope of getting some help from you. To be brief, about 1 1/2 hours later your serviceman Brian Mitchell was at our door, after getting stuck in the snow and getting your company truck to get there. We discussed our problem it was that snow blocked our air intake on our roof. We were in a bad snow storm and very cold wind. I asked him what he had to do, he said he would need to get on the roof & unblock the air intake line. Boy that was easy to say but tough to believe. Brian had a very good “Can do” and “Get it done” attitude and he began his huge job. He can tell you how he got it all done if you an hour to hear the story, but let me tell you he did one heck of a very huge job in record time and not one complaint about the cold or snow. I could go on with the details of the night, but when Brian left our house about 1am I know he was cold, tired and ready to get back to his home. I think Brian did a very very good job and sure is the employee of the month for your company!
This was a service call for a Rheem Water Heater that would not ignite automatically. Service man did a great job! Fast Service!
I just want you to know how pleased I was with the service from your company. The workers arrived on time and introduced themselves. They were polite and considerate as they did their work. They kept me informed on their progress and explained what they were doing. They showed me the system and cleaned up any messes they might have made. I couldn’t have been happier with the job! Thanks for a job well done!
Thank you for coming over so quickly! I really appreciate it.. especially because of the warmer temps, now we can keep cool! I will deffinetly recommend you to others!
“Mike- Thanks a lot for your very prompt service. I’ll agree with you, you do have good people”
“I would like to take this opportunity to thank you for the prompt and efficient service I received from your company. He came out when he said he would, and was extremely knowledgeable and proficient. Most importantly, he was pleasant and polite. He knew exactly what was wrong with the unit and fixed the problem without delay.”
We really appreciate all you did for us in getting this taken care of so promptly and economically at such a difficult time in our lives. It’s assuring to know that there are such caring people in this world
Mike Fereday is an excellent new “good neighbor” business in our neighborhood. We recommend him to all we can. He has people’s well-being upper most in his practice and we know we can trust and count on him for service. He’s doing a great job.